Vugo
Driver-Partner Terms & Conditions
Vugo, Inc. · 1161 Wayzata Blvd E, Suite 172, Wayzata, MN 55391 · support@govugo.com
1. Who this agreement is between
These Driver-Partner Terms & Conditions (“Terms“) are between Vugo, Inc. (“Vugo“) and you, the driver who signs up to carry advertising on or in your vehicle (“you,” “Driver“).
You accept these Terms when you create a Vugo driver account. Vugo records the date of your acceptance and the version of these Terms you accepted. If you drive a vehicle owned or managed by a fleet, additional terms may apply through your fleet’s agreement with Vugo, and where the two conflict on payment for a fleet-owned vehicle, the fleet agreement controls.
2. You are an independent contractor
You are an independent contractor. You are not an employee, agent, partner, joint venturer or legal representative of Vugo. Nothing here creates an employment relationship.
You control when, whether and where you drive. Vugo does not set your hours, assign you rides, require you to accept any campaign, or require any minimum level of activity. You are free to work for anyone else, including competitors of Vugo and any rideshare or delivery platform.
You are responsible for all taxes on what you earn. Vugo does not withhold taxes and does not provide employee benefits.
3. Eligibility
To participate you must:
- be at least 18 years old and hold a valid driver’s license;
- own or have authorized use of the vehicle you enroll;
- maintain the insurance described in Section 10;
- comply with the requirements of any rideshare, taxi or for-hire platform you drive for, and with any local licensing or permit rules that apply to advertising on vehicles; and
- provide accurate information about yourself and your vehicle, including make, model, year, colour, licence plate and state.
You are responsible for confirming that carrying advertising is permitted by your rideshare platform, your local regulator, your lease or loan, your HOA or parking arrangements, and your insurer. Vugo does not provide that assurance.
4. Equipment — you provide your own
Vugo does not supply hardware. You use your own smartphone and, for in-vehicle display campaigns, your own tablet or screen. You are responsible for buying, maintaining, insuring, powering, mounting and replacing your own equipment, and for the data plan it uses.
You will mount and use any screen safely and lawfully, in a position that does not obstruct your view or violate any law or platform rule, and you will not display advertising to yourself while driving.
Where Vugo does provide any equipment to you under a separate written arrangement, that equipment remains Vugo’s property, you will keep it in working order, you will not modify it or install unauthorized software on it, and you will return it within 30 days of termination. Vugo may charge you for equipment that is lost, stolen, damaged or not returned, and may deduct that amount from payments owed to you.
5. The Vugo app, and what it collects
Participation requires the Vugo driver app, paired to your screen where a screen is used.
Location. The app collects location from your phone while you are active, including in the background, at frequent intervals. This cannot be turned off while you are participating in a campaign. Location is how Vugo verifies that an advertisement was actually displayed in a real vehicle on a real trip, which is the basis on which advertisers are billed and you are paid. If you disable location, campaigns stop and you stop earning.
Trips. Advertisements play on the screen while you are driving, and impressions are counted only during verified trips. A screen may also sense whether the vehicle is occupied; that happens on the device itself and only a yes-or-no signal reaches Vugo. The screen does not photograph or identify anyone. See the Privacy Policy for detail.
Photographs. You may be asked to submit photographs as proof that a wrap is installed and in good condition. Those photographs include the time and location at which they were taken, and Vugo may share them with the advertiser whose campaign they document.
What Vugo collects, why, who receives it and how long it is kept is described in the Vugo Privacy Policy, which forms part of these Terms.
6. What you earn
Your rate is shown to you in the app before you enroll in any campaign, and again in your earnings screen. This section describes how each type of earning is calculated; the applicable rate or percentage is the one displayed at enrollment.
6.1 In-vehicle display campaigns. You earn a percentage of the advertising revenue attributable to validated impressions delivered on your screen. Your percentage is shown in the app before you enroll and on your earnings screen.
If you drive a vehicle enrolled by a fleet, read this carefully. Where the screen belongs to a fleet’s vehicle rather than to your own Vugo account, the revenue share for that vehicle is paid to the fleet, not to you. What you receive, if anything, is a matter between you and the fleet — Vugo does not set it and does not guarantee it. Some fleets share revenue with their drivers and some do not.
Where a fleet has chosen to have Vugo pay you on its behalf, Vugo will show you the rate the fleet has set and pay you that share directly. Otherwise, any payment comes from the fleet under your own arrangement with them. You do not receive both an independent driver share and a share of a fleet’s revenue for the same impression.
Where the law of the place you drive requires that a driver receive a minimum share of advertising revenue, that requirement applies regardless of what is set here or in a fleet’s dashboard. If you believe you are not receiving a share the law entitles you to, contact support@govugo.com.
6.2 Wrap campaigns. You earn a fixed monthly amount per vehicle for each whole month the wrap is installed and the campaign is running. The amount depends on the wrap type and is shown in the app before you enroll. Wrap earnings accrue in whole months keyed to the installation date, and there is no pro-rating.
6.3 Scheduled sessions (“swarms”). Where you accept a scheduled session, you earn the hourly rate shown when you accept it, for hours actually worked within the scheduled window and zone.
6.4 Referrals. If another driver signs up using your referral link, you earn a percentage of that driver’s earnings for as long as they earn. Referral earnings are paid on the same basis as your own. Referral programs for advertisers run for a limited period rather than indefinitely, and their terms are stated separately. Vugo may change or end any referral program at any time on notice; changes do not remove referral earnings already accrued.
6.5 Rates may change. Vugo may change rates on notice. A change does not affect amounts already accrued, and does not change the monthly rate for a wrap already installed, for the remainder of that campaign.
7. How impressions are validated
You are paid for validated impressions only. Validation confirms that the advertisement played during an active trip in your vehicle by comparing the screen’s location with your phone’s location and, where available, trip data from a dispatch or rideshare platform.
Impressions that fail validation, or that Vugo’s review identifies as invalid, fraudulent or artificially generated, are not billed to the advertiser and do not earn you anything. Deliberately generating invalid impressions is a material breach of these Terms and grounds for immediate termination and forfeiture of unpaid amounts associated with the invalid activity.
8. When you get paid
Read this section carefully. It describes the two conditions that must both be met before an amount you have earned becomes available to withdraw.
8.1 Earning and availability are different things. An amount is earned when the impression is validated or the wrap month accrues. It becomes available only when both of the following are true:
- the advertiser has paid Vugo the invoice covering your earning; and
- a dispute window has passed after that payment. The dispute window is currently 7 days. Vugo may change it — including increasing it if chargeback or return rates rise — and the window then in effect applies.
Where an advertiser has paid in advance, as with scheduled sessions, the window ordinarily runs from that earlier payment, so earnings may become available soon after you deliver.
Vugo does not advance you money before the advertiser pays. Until both conditions are met, your earning is shown in the app as accrued but blocked. If an advertiser never pays, an earning may remain blocked indefinitely. Vugo may, but is not required to, release blocked earnings at its discretion.
8.2 Requesting a payout. When you have available earnings you may request a payout in the app. Payouts are reviewed and approved by Vugo before they are sent, ordinarily within one business day. You may have one open payout request at a time. The minimum payout is $1.00.
8.3 How payouts are sent. Vugo pays drivers through Stripe. You must complete Stripe’s onboarding, which collects your identity information and bank details directly — Vugo does not receive or store your bank account number. Until onboarding is complete and your account is in good standing, you cannot receive a payout. Amounts below one cent remain accrued rather than being paid.
8.4 Taxes and 1099s. Your W-9 is collected by Stripe during payout setup. Where your earnings for a calendar year reach the threshold set by the IRS, a 1099 will be issued to you on Vugo’s behalf through Stripe, ordinarily in January for the preceding year. You are responsible for reporting and paying tax on your earnings, whether or not a 1099 is issued. Vugo does not withhold taxes.
8.5 Deductions. Vugo may deduct from amounts owed to you any amount you owe Vugo, including equipment charges under Section 4 and amounts paid to you in error.
9. Proof of performance, and withheld months
For wrap campaigns, Vugo will periodically ask you to submit a photograph confirming the wrap is installed and in good condition — ordinarily when the last confirmation is more than 30 days old.
If you do not respond to a proof request within the time stated in the request, that month’s wrap earning is withheld and is not paid. A withheld month is not restored by responding later. Respond promptly; the request tells you the deadline.
10. Insurance
You must maintain at all times:
- automobile liability insurance meeting at least the minimum required by your state;
- comprehensive and collision coverage where available; and
- any endorsement your state or insurer requires for commercial use or for carrying advertising.
You will provide certificates of insurance on request. Lapse of required insurance is grounds for immediate suspension or termination. Carrying paid advertising may affect your coverage — tell your insurer. Vugo does not insure you, your vehicle, your passengers or your equipment.
11. Wraps — installation, care and removal
11.1 Who installs. How a wrap is applied depends on the type:
- Square (mini) wraps are installed and removed by you. Vugo ships the material to you with instructions. You apply it to your own vehicle, and you remove it when the campaign ends.
- All other wrap types are installed and removed by a certified wrap shop, at an appointment Vugo schedules with that shop. You must attend as scheduled; repeated failure to attend may end your enrollment.
11.2 Responsibility for the vehicle. Vugo does not install or remove wraps and does not perform work on your vehicle.
- For wraps you install or remove yourself, you are responsible for the result, including any effect on your vehicle’s paint, finish, glass, wrap material or condition.
- For wraps applied by a certified shop, that shop is an independent contractor responsible for its own work. Vugo arranges the appointment as a convenience and is not liable for the shop’s workmanship or for damage arising from it. Claims relating to installation or removal are between you and the shop.
- Vugo makes no warranty that a wrap will not affect your vehicle’s paint, finish, resale value, lease terms, warranty or insurance. Check with your lessor, lender and insurer before enrolling.
11.3 While the wrap is on. You will keep the wrap clean and undamaged, will not modify, cut, cover or add to it, and will not remove it before the campaign ends except as instructed by Vugo. You will report damage promptly through the app. Vugo may charge you for material or reinstallation costs arising from your negligence or from unauthorized removal.
12. Your obligations
You will: drive lawfully and safely; comply with the rules of any platform you drive for; not tamper with, spoof or manipulate location, trip or impression data; not operate the app on a vehicle other than the one enrolled; not share your account; not represent yourself as an employee or agent of Vugo or of any advertiser; and not make statements about an advertiser’s products.
You will not remove, cover or interfere with advertising during a campaign, or display your own or a third party’s advertising on Vugo equipment.
13. Termination
You may terminate these Terms at any time on thirty (30) days’ written notice, subject to completing any active campaign commitments and returning any Vugo-supplied equipment. Where you are carrying a wrap, termination is subject to scheduling removal.
Vugo may terminate at any time for convenience on notice, or immediately for breach, misuse, fraud, regulatory risk, loss of required insurance, or conduct that creates risk for passengers, advertisers or Vugo.
On termination: earnings validated before termination remain payable to you subject to the same conditions in Section 8 — advertiser payment plus the dispute window — except amounts forfeited for invalid activity under Section 7. Amounts you owe Vugo may be deducted. Vugo will process a final payout once remaining earnings become available. Suspension of your account blocks sign-in and new payout requests but does not, by itself, cancel earnings you have already accrued.
14. Liability
To the maximum extent permitted by law, Vugo and its affiliates are not liable for any indirect, incidental, consequential, special or punitive damages, or for lost profits or lost earnings opportunity.
In no event will Vugo’s aggregate liability to you exceed the total amount paid or payable to you in the six (6) months preceding the event giving rise to the claim.
15. Indemnification
You will defend, indemnify and hold harmless Vugo, advertisers, and their affiliates from any claim, damage, fine or cost, including reasonable attorneys’ fees, arising out of your operation of your vehicle, your breach of these Terms, damage to property, injury to any person, or any action by a governmental or regulatory authority relating to your activity.
16. Governing law, forum, and class action waiver
These Terms are governed by the law of the State of Minnesota, without regard to conflict-of-law rules, and any dispute will be litigated exclusively in the state or federal courts located in Hennepin County, Minnesota. The parties consent to personal jurisdiction in those courts.
You expressly waive any right to bring or participate in a class, collective, or representative action against Vugo. This does not limit your ability to bring a claim on an individual basis.
17. Changes to these Terms
Vugo may modify these Terms on thirty (30) days’ notice to the email address on your account or by notice in the app. Changes are not retroactive and do not affect earnings already accrued. Continued participation after the notice period constitutes acceptance. If you do not accept a change, you may terminate under Section 13.
18. Miscellaneous
These Terms and the policies they reference are the entire agreement between you and Vugo on this subject. If any provision is held invalid or unenforceable, the rest remains in effect. No failure or delay in exercising a right waives it. You may not assign these Terms; Vugo may assign them in connection with a merger, acquisition or sale of assets.
Contact. Vugo, Inc., 1161 Wayzata Blvd E, Suite 172, Wayzata, MN 55391 · support@govugo.com
Change log
| Version | Effective | Summary |
|---|---|---|
| 2026-08-17 | 17 Aug 2026 (existing accounts 16 Sep 2026) | Rewrite. Replaces Vugo-supplied equipment with bring-your-own-device; replaces PayPal with Stripe Connect payouts and admin-approved payout requests; states the settle-first rule and the dispute window; describes how each earning type is calculated, with the rate shown in the app at enrollment; states plainly that a driver of a fleet-enrolled vehicle is paid by the fleet if at all, not by Vugo, subject to any legally mandated minimum; separates driver-installed square wraps from certified-shop installation and allocates responsibility accordingly; states proof-of-performance withholding; adds a class-action waiver; corrects the prior clause that stated drivers may not terminate on 30 days’ notice. |
| 2020-06-01 | 2020-06-01 | Prior published version. |