Accessibility Statement

Our Commitment to Accessibility

At Vugo, we are committed to making our digital services accessible to everyone, including individuals with disabilities. We strive to provide an inclusive, welcoming, and accessible experience across our website and services offered through our portal and applications.

Accessibility Standards

To uphold this commitment, Vugo actively works to align our digital platforms with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines, established by the World Wide Web Consortium (W3C), explain how to make web content more accessible for people with disabilities and more user-friendly for all.

What We Are Doing

Digital accessibility is an ongoing effort. We continuously evaluate and improve our digital presence to ensure equal access. Our efforts include:

• Regularly testing our website and portal for accessibility barriers.
• Incorporating accessibility considerations into our web development and design processes.
• Ensuring our interface is navigable for those utilizing assistive technologies, such as screen readers and keyboard-only navigation.

Feedback and Accessibility Assistance

We welcome your feedback on the accessibility of Vugo’s digital platforms. If you encounter any accessibility barriers while visiting our website or using our services, or if you require assistance or reasonable accommodations to access our services, please let us know so we can help:

Email: support@govugo.com
Mailing Address: 1161 Wayzata Blvd E, Suite 172, Wayzata, MN 55391

We aim to respond to all accessibility feedback and support requests within 3 business days of receiving requests. Please note that some requests, depending on the scope, may take longer.

Limitations

Despite our best efforts to ensure accessibility across all Vugo platforms, there may be some limitations, such as third-party content or integrations we do not strictly control. If you experience issues with any third-party tools on our site, please contact us, and we will do our best to provide you with the information you need.